18 - 20 March, 2019 | Copenhagen, Denmark

Julia Aymonier

Chief Information Officer
Ecole Hôtelière de Lausanne

9:40 AM Keynote

Implementing a virtual assistant and combining it with RPA for an enhanced customer experience

  • The strategic objectives behind the virtual assistant project
  • Lessons learned from the implementation
  • The customer uptake and results we are seeing so far, and future plans for Amelia

Check out the incredible speaker line-up to see who will be joining Julia .

Download The Latest Agenda