Einar MichaelsenNordic Process and Automation Manager
Santander Consumer Bank
- How to link the back-office robot to chatbot conversations? Do you need a logged-in version of the chatbot to do this?
- Creating a roadmap for RPA and chatbot processes that are linked together
- Overcoming other complicating factors involved in combining these systems, such as data privacy legislation
10:10 AM Case study
How to build a secure and resilient digital workforce? A case study of Santander Consumer Bank
Are you convinced of the benefits of RPA but worrying about potential security risks? In this keynote, Einar Michaelsen, Nordic Automation Manager of Santander Consumer Bank will examine these concerns and explore how he and his team have built governance, audit and security into Santander's RPA deployment in the Nordics. This will guide your organisation's plans for risk mitigation management.