18 - 20 March, 2019 | Crowne Plaza Copenhagen Towers, Copenhagen, Denmark

Asko Mustonen


Head of Robotics
If P&C Insurance

Main Conference Day One - Tuesday 19th March 2019

Tuesday, March 19th, 2019


11:30 AM Integrate chat bots and RPA to improve the customer experience

Why the demand in Finland precipitated chat bot usage at If: private and public customers, and internal support
 Combine chat bots and RPA to increase the use of speech UIs
Use chat bot to collect customer data with conversational flow and feed it into RPA

Check out the incredible speaker line-up to see who will be joining Asko.

Download The Latest Agenda