Workshops: Monday 23 April 2018

RPA master classes

9:00 AM - 11:00 AM Workshop A

How to rapidly scale up RPA to enhance the benefits across your organisation

Which standard processes are top companies using for the implementation and scaling up of RPA across complex international operations?
Your master class leaders will walk you through the ‘how to’ on a practical level, considering issues such as:

  • Creating a modular approach to robotic deployment that can be used on each project, rather than starting from scratch each time
  • How to reuse objects effectively to speed up the process
  • Best practice communication and cooperation with a new department
  • Approaches to estimating and setting out a realistic timeline for process change
  • Finding bottlenecks and identifying best practices to align the work of your developers and analysts

11:00 AM - 11:30 AM Morning refreshments

11:30 AM - 1:30 PM Workshop C

How to prevent robots from crashing: RPA system maintenance at scale

It’s the fear that keeps RPA leaders up at night: the robots crashing, just when you were starting to build up employee trust. And it starts with a system upgrade buried deep within the silos of a vast organisation.
In this pragmatic master class, you will be taken through best practice approaches to reducing the risk of robotic system failure, including an evaluation of the suitability of following methods:

  • Using a monitoring system to detect upgrades throughout the business: how effective is this approach, and what technology options are available?
  • Processes and governance models to make the business responsible for warning the robotics team of an upcoming system upgrade
  • The human side: building relationships throughout remote parts of the business to encourage effective communication on system changes
  • Ensuring your approach is sustainable in light of staff turnover and new deployments throughout the business
  • Building a contingency plan to protect the business in the case of catastrophic system failure

1:30 PM - 2:30 PM Lunch

Managing your pipeline: identifying and prioritising processes for robotic automation

You will gain a toolkit for seeking out inefficient processes that can be improved by robotic automation, using limited analytical resources.
Among the major topics to be covered at the master class are:

  • Detecting low hanging fruit throughout a large, complex business: what are the technology-based solutions to this challenge and how can you exploit them in your business? Which other approaches are working for Robotics teams?
  • Determining whether RPA is the right fix for a process, when there is insufficient process documentation to work with
  • How to decide whether to automate a process ‘as is’ or improve the process first
  • Prioritising RPA initiatives across the business as internal demand for RPA starts to outweigh your resources
  • Managing the iterative process of consulting the business on what can be automated and what work needs to be done in order to enable the automation

Darius Heisig

General Manager EMEA Kryon Systems.
Kryon Systems

4:30 PM - 5:30 PM Close of workshops

RPA crash course
How to get started with RPA

This introduction will give you an overview of how to begin your RPA journey, giving you the chance to ask your most pressing questions throughout the workshop.
You will walk away with the answers to the key questions of RPA set-up, including:

  • How do you start?
  • What requirements do you need to set it up? What is the minimum effort?
  • What are the costs associated with RPA?
  • Which vendors to approach and what do you need from them?
  • How can you start quickly? Should you get help from a service provider?

Stine Høiberg

Senior Consultant, Infrastructure and Business Innovation

11:00 AM - 11:30 AM Morning refreshments

11:30 AM - 1:30 PM Workshop D

Running a successful RPA piloting programme

A practical overview of the main considerations you will need to work through during your RPA piloting phase. The main topics we will work through include:

  • How to efficiently analyse processes across your organisation to identify a pipeline of potential candidates for automation
  • Examples from different industries: which pilots have laid the most solid foundations for an RPA rollout?
  • The business side: which projects will help to create the greatest internal confidence in robotics, in the areas where cooperation will be needed the most?
  • What frameworks can you use for setting realistic goals and timeframes for a pilot project?
  • Technology selection for a pilot: differentiating between the vendors, and assessing subscription and licencing options to minimise financial risk
  • Bringing the relevant department on board with the project, gaining trust from the leadership and employees
  • Approaches to mapping and redesigning processes for an RPA pilot, especially in cases where you have very little documentation
  • Delineation of roles for the pilot: IT, the business, the vendor and other external service providers

1:30 PM - 2:30 PM Lunch

Creating and maintaining a culture of ownership in your RPA team

Learn from Danica’s experiences of setting up and running a successful robotics function across the organisation in this practical workshop. You will hear about how it works from the strategy down to the operational level and discuss which approaches will be most suited to your organisation.

Our main discussion points include:

  • In RPA, should everyone be a part of DevOps?
  • Leveraging existing capabilities within the organisation: one size does not fit all
  • Refactoring is never optional! Make it work, make it beautiful and make it work again

Eva Liljegren

Eva Liljegren

Chief Consultant, Process Development
Danica Pension
Indika Engholm

Indika Engholm

Senior Developer
Danica Pension
Frank Jelstrup

Frank Jelstrup

Senior Developer
Danica Pension

4:30 PM - 5:30 PM Close of workshops