As companies at mature stages of their digital transformation begin to experiment with new technologies, we look at how Ericsson are beginning to shift their focus from the traditional use of Robotic Process Automation to Artificial Intelligence. Alexander Hübel, Ericsson’s current head of Global Automation and AI transformation talks to us about their automation journey and their plans for the future of the organisation when it comes to Artificial Intelligence.
Discover how Ericsson are navigating this shift from RPA to AI and what is expected from the future of technology at their organisation, as well as:
- Where an industry expert believes the Nordics are positioned globally in their knowledge of Intelligent Automation
- What geographically specific challenges the Nordics are facing and how this affects the shift from RPA to more advanced technologies
- How Ericsson plan on leading the shift from using RPA to tackling AI tools